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Handpicked every morning. Delivered fresh to your door. ☀️

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Shipping policy

Shipping Policy

Bangkok FreshLink Shipping Policy

Minimum Order Requirement

A minimum order value of ฿800 is required for all deliveries.

Orders that do not meet the minimum order value cannot be processed.

Order Cut-Off and Processing

Orders placed before 12:00 midnight (00:00) will be processed and shipped the next day.

Orders placed after midnight will be processed the following day.

Delivery Scheduling

Delivery times are scheduled by Bangkok FreshLink based on daily routes and operational efficiency.

If you have a preferred drop-off time, you are welcome to contact us via Line in advance. We will be happy to discuss your request and let you know if it is possible.

While we do our best to accommodate timing requests, specific delivery times cannot be guaranteed.

For B2B clients with operational requirements such as kitchen prep schedules, staff coordination, or production timelines, we understand that delivery timing can be critical. Please contact our team via Line to discuss your needs in advance, and we will work with you to determine the most suitable delivery arrangement where feasible.

Shipping Rates

  • Bangkok – Flat rate: ฿119 per order

  • Samut Prakan, Nonthaburi, and Pathum Thani – Flat rate: ฿149 per order

Rates are subject to change and will be updated on this page and at checkout if adjustments occur.

Free Shipping Promotion

Orders over ฿2,000 qualify for free shipping.

This promotion is subject to change or cancellation at any time without prior notice.

Delivery Coverage

We currently deliver only to Bangkok, Nonthaburi, Pathum Thani, and Samut Prakan.

We do not ship outside these areas at this time.

Delivery Partners and Handling

Deliveries are fulfilled by trusted third-party couriers who specialize in fresh produce handling.

All orders are carefully packed to maintain freshness during transport.

Delivery Issues

If your order arrives late, incomplete, or damaged, please contact us within 24 hours of delivery for resolution.

Depending on the issue, we may offer:

  • Replacement of missing or damaged items

  • Refund for undelivered or unsatisfactory items

Order Changes and Cancellations

To change or cancel your order, please contact us before 7:00am on the day of your delivery to allow us time to make the appropriate changes.

Once your order has been dispatched, we cannot guarantee changes or cancellations.

Special Requests

For special delivery requests (e.g., bulk orders, events, or specific time requirements), please contact our customer service team in advance.